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UVO Roadside Assistance

M

mahadevan

New Member
#1
Messages
7
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2
Location
Cincinnati, OH, USA
#1
We saw a nail imbedded in the passenger rear tire and used the UVO button on 2022 Telluride SX Nightfall edition (2 months old) for roadside assitance. The call went through after a couple of minutes and they took down the info and said a service provider will be dispatched to change the tire in 45-60 minutes. After an hour and half with no service provider showing up, we called again and they couldnt get hold of the serviced provider by text or call. They assigned it to another service provider who came in 30 minutes and changed the tire to the spare donut. The original service provider has a 1 star in yelp. Question is why didnt the vet the service providers?
 
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