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No worries, thank you. I am going to give it a try. From the research I’ve done on the units. The company is actually RSE and the software used in the monitors is from 2012. Complete joke since it’s locked on content download and internal volume control Has anyone tried to complete reset and...

so I did this with the firestick but did not set the sound to be controlled from firestick. When I had the firestick playing shows and my son hit the volume button with the RSE remote, it would kick him back to the main menu. Has anyone else experienced this?

I couldn't get the SD cards to work until my wife noticed it had to be a MP-4 formatted, after a lot of trial and error, we also got headphones that actually work well with it. The Sennheiser - HD 450 BT Wireless noise cancelling over the ear headphones work great, esp if you can get them on...