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Touchscreen Issue

Messages
4
Likes
1
Location
South Texas
#1
Anyone run into the following issue. Start the vehicle and the touchscreen won't respond. If I do a hard reset using the little button under the screen, unit reboots and touchscreen works fine. Touchscreen will fail again at next start maybe 80% - 90% of the time (casual observation not hard data).
 

ucinn

Member
Staff Member
Messages
296
Likes
143
#2
Sounds like a trip to the dealer is in order. Get it replaced/fixed.
 
OP
T
Messages
4
Likes
1
Location
South Texas
Thread Starter #3
Sounds like a trip to the dealer is in order. Get it replaced/fixed.
Yes. Thought I would check here first to see what information was available before contacting service. I have only had the vehicle for a couple weeks and hate having to take it bavk this quickly.
 
OP
T
Messages
4
Likes
1
Location
South Texas
Thread Starter #4
Quick update. My issue was resolved with installation of a new radio. Everything has been fine since.
 
Messages
320
Likes
177
#5
Good to hear, but, Wow...it took 7.5 months to fix?
 
OP
T
Messages
4
Likes
1
Location
South Texas
Thread Starter #6
Good to hear, but, Wow...it took 7.5 months to fix?
No. Just got around to providing an update. It did take several appointments at the dealer and maybe 3+ months to fix. Most of the time was waiting on backorder parts. Also with folks dealing with COVID19 nothing was happening fast.
 

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