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Rear passenger window shattered spontaneously

Kh1031

New Member
Messages
1
Likes
0
Location
Alabama
#1
Please watch the video!! Is anyone else having this issue? My family & I stopped at the gas station, went in for a restroom break & came back out to a shattered window. The car is empty & no one is around. Of course our first thought was, someone had to have done this. Luckily the store surveillance camera caught everything. The temperature outside is 77 degrees & light rain. Completely unexplainable. Will be calling Kia first thing in the morning for some solutions hopefully. I have read some others having it happen also but not seeing any answers from Kia.
 

Attachments

Messages
99
Likes
49
Location
Vermont
#2
I am convinced that my rear window shattered for no reason. At first I assumed I must not have opened the garage door and backed into it. But the more I thought about it, the more I realized how incredibly unlikely that was.
 

Chipper

New Member
Messages
6
Likes
0
Location
Live Oak FL
#4
The driver's side middle row window exploded on my 2022 Telluride on July 8, 2023. Spontaneous; nothing impacted it. Dealer replaced it on July 24 after waiting two weeks for the replacement parts. I requested filing a warranty claim but was told this was not covered under waranty. I paid for the repair myself but am following up with KIa Consumer Affairs to get satisfaction.
 
Messages
2
Likes
0
Location
Fulton ms
#5
The driver's side middle row window exploded on my 2022 Telluride on July 8, 2023. Spontaneous; nothing impacted it. Dealer replaced it on July 24 after waiting two weeks for the replacement parts. I requested filing a warranty claim but was told this was not covered under waranty. I paid for the repair myself but am following up with KIa Consumer Affairs to get satisfaction.
I had same thing happen to me on my 2022 Telluride 2 days ago. Did you get any compensation for the window or repair?? Thx
 
Messages
147
Likes
41
Location
USA
#6
We wonder how Kia provides so much vehicle at the price point, but based on my inferior interior trim experiences and stories like the exploding windows, I suspect they use lesser grade materials to save weight & cost.

I hope you all get reimbursed for your expenses.
 

Chipper

New Member
Messages
6
Likes
0
Location
Live Oak FL
#7
Kia Consumer Affairs did not satisfy me. Cost of repair was on me. Cost was less than my insurance deductible. Lawyer would cost me more also.
 


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