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2022 Cracked Windshield

Messages
2
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1
Location
Anaheim, CA, USA
#1
Purchased new 2022 Telluride and 12 hrs after purchase a small pebble like object hit the windshield causing it to crack. Ridiculous! Found online Action Law Suit referring 2020 Tellurides defect on windshields as well Kia’s letter to owners dated Nov 2019 stating “good will” effort to repair. Anyone experiencing this problem with 2021 or 2022 Tellurides? Wondering if it’s an ongoing problem or just my bad luck. Dealership unable to find me a replacement part since car is brand new. Windshields not under warranty and will need to pay out of pocket for replacements are eventually available.
 

ChapmanC

New Member
Messages
2
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1
Location
Mesa, AZ, USA
#2
Yes problems with 2021 windshield. 5 chips in 3 incidents in 3000 miles! I have insurance but that is not acceptable for insurance to pay for when it sure seems odd that this has happened. I have files safety concern with NHTSA (so have others). Will be chatting with dealer. Posted and tagged Kia on Twitter. 😳
 

ChapmanC

New Member
Messages
2
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1
Location
Mesa, AZ, USA
#4
I have a 2021 and am having similar issue but the Kia windshield is available. It appears that Kia has had issues with previous years models to the point of extended a warranty on the 2020 ? Model windshields. Just be aware, there appears to be a problem with the glass or design (my opinion). I would add windshield coverage to your insurance…not considered a claim if you need to use and in my case there is no deductible. Bottom line is is annoying. I have 4 chips in 10 weeks! Also go to Kia Consumer affairs and NHTSA pages and lodge concerns. This is how recalls and other corrections happen. I also expressed concern to the dealer.
 
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3
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0
Location
Kansas City, KS, USA
#5
Yes. My windshield is covered, but I am trying to decide to wait a few more weeks to get the factory unit or have the OEM windshield installed now. According to one of the other posters, the Safelite installer showed them how much thinner the Telluride glass was than other comparable ones. Perhaps this is the problem? Maybe the structural design of the vehicle included a thinner-than-usual windshield component? Not sure, but I hope they can somehow come up with a fix. I just do want to end up replacing it all the time.
 

Krazy

New Member
Messages
1
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0
Location
Port Saint Lucie, FL, USA
#6
Wow and I thought that I was the only one that was having a windshield issue same thing a little pebble barely touched my windshield doing 55 mph on a highway and this is the outcome right here It’s a brand new 2022 Telluride I had it for 3 days
 

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Stefanzman

New Member
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3
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0
Location
Kansas City, KS, USA
#7
Yes, it is crazy, Krazy.

And disconcerting to hear that they have not improved the windshield in the 2022 models. This has been an issue since the 2020 edition. Now the required parts are on worldwide backorder. Can't imagine why .... ?

We have been waiting for ours to be fixed for more than 2 months now.

Still love the car, but this windshield problem needs to a permanent fix from the company. Perhaps a free Gorilla Glass replacement?
 

Cbaldw10

New Member
Messages
1
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0
Location
Detroit, MI, USA
#8
I just recently bought a 2022 Kia Telluride 7 days ago and while driving on the freeway the windshield shattered in the lower corner of driver side. There was no car in front of me (not a close distance) or near me for that matter and there was no overpass for a rock to have fallen from. My windshield shattered and glass landed in my face and mouth, and all over the inside of my car. I’ve had rocks hit my windshield before but never to the point of causing this kind of damage. This is ridiculous and of course the windshield is on back order and KIA expects me to continue driving around with my windshield like this because they don’t know when they’ll have a windshield available. There is no way it is safe for me to continue driving like this especially when KIA doesn’t even have an estimated date for me to get this repaired.
 

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