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Battery Dead and Drain due to external device

Melville, NY, USA
Car two days old (just got 5/16/2020)..got error drain due to external device. Service manager said if it goes off ignore it. Drove 265 miles parked car and woke to dead car. Towed to out of state dealer where I was. Waiting for answer. Same car has radio /navigation control button issues requiring complete replacement of push button under touch display panel. On order. No a good way to start out ownership.