Infotainment blank on 2023

[steelecode]

On a 2023 Telluride the infotainment screen is blank. Center of the main display has bouncing purple rectangles. See attached photo.

Ideas??? Fuse? Something more severe?

 

[600CX]

On a 2023 Telluride the infotainment screen is blank. Center of the main display has bouncing purple rectangles. See attached photo.

Ideas??? Fuse? Something more severe?

Have you tried pressing and holding the Infotainment reset button? You'll need a toothpick or the end of a paperclip to press the recessed button.

 

[steelecode]

Tried this several times for 10-20 seconds with power on and power off. Unfortunately no change

 

[Kmiles]

Have you tried removing the negative cable from the battery for 30 minutes? You may have to reset all of your windows and other things with memory settings afterwards. I'm guessing that you are still under warranty. If this doesn't fix it, I would head to a dealer.

 

[KiaPgh]

yeah, if the reset described above by @600CX does not fix it, time to head to the dealer.

 

[steelecode]

Have you tried removing the negative cable from the battery for 30 minutes? You may have to reset all of your windows and other things with memory settings afterwards. I'm guessing that you are still under warranty. If this doesn't fix it, I would head to a dealer.

Trying this next