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Kia Telluride ADM Dealers a.k.a "Bad Kia Dealers List"

Nesenrik

New Member
Messages
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Location
Huntsville, AL, USA
University Kia in Huntsville, AL charged $55k for our AWD SX Prestige with a tow package. It is Ebony Black, like we wanted, but it has a Dune Brown interior that we did not want and no splash guards or side steps. The MSRP was $48. I can't give exact numbers because they took the window sticker off before we bought the car. I only saw it during a downpour while the car was being unloaded. We asked for the window sticker and were told it was with our paperwork. When we called and said it wasn't there, they said it must have been thrown away while cleaning the car. We got a $400 military discount and a $1000 discount for financing with Kia. We were told that was the maximum discount for financing a Telluride. I intended to walk out without buying, but my wife was almost begging to buy it, so we paid the ransome. Had we added the splash guards and side steps, the price would have been $4000 higher because of shipping and installation charges. Now we are shopping for all of the accessories we wanted and didn't get.
Our Telluride seems to be a great car, but I'll never love it. It is tainted.
 

Titanrx8

New Member
Messages
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6
Location
Orlando, FL, USA
University Kia in Huntsville, AL charged $55k for our AWD SX Prestige with a tow package. It is Ebony Black, like we wanted, but it has a Dune Brown interior that we did not want and no splash guards or side steps. The MSRP was $48. I can't give exact numbers because they took the window sticker off before we bought the car. I only saw it during a downpour while the car was being unloaded. We asked for the window sticker and were told it was with our paperwork. When we called and said it wasn't there, they said it must have been thrown away while cleaning the car. We got a $400 military discount and a $1000 discount for financing with Kia. We were told that was the maximum discount for financing a Telluride. I intended to walk out without buying, but my wife was almost begging to buy it, so we paid the ransome. Had we added the splash guards and side steps, the price would have been $4000 higher because of shipping and installation charges. Now we are shopping for all of the accessories we wanted and didn't get.
Our Telluride seems to be a great car, but I'll never love it. It is tainted.
Your Kia dealer broke the law by not providing you with the Monroney sticker. You should file a complaint with your state's department of consumer affairs. Even if it was already removed from the window they're supposed to give it to you.
 
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Location
Lawrence, KS, USA
Lawrence, KS Kia dealer is selling for $5000 over MSRP. I'm looking elsewhere and maybe for a different manufacturer. Toyoto and Subaru would love to have my business. Not my fault that Kia can't keep up with demand.
 

SaludaSC

New Member
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Location
Lexington, SC, USA
KIA of Wesley Chapel, FL. Initially quoted the sticker of $48,815.00 but in the final quote they emailed me they said "Market Value Selling Price: $53,807.00. Its for a Snow White Pearl SX with Prestige Package, grey interior.

5XYP5DHC7LG087545
 

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Titanrx8

New Member
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Location
Orlando, FL, USA
KIA of Wesley Chapel, FL. Initially quoted the sticker of $48,815.00 but in the final quote they emailed me they said "Market Value Selling Price: $53,807.00. Its for a Snow White Pearl SX with Prestige Package, grey interior.

5XYP5DHC7LG087545
All of the central Florida Kia dealers I have contacted have either market adjustment add-ons or inflated charges for invisible magic paint and fabric treatments or dealer fees or all of the above. To make matters worse, they report to TruCar and Consumer Reports that they are discounting from MSRP but then add fees far greater than the discounts. They come out looking like bargains on TruCar and drive up traffic to their dealerships but are unscrupulous and ripping people off.

My friend just bought an SX and financed through Kia. While the invoice showed a reasonable discount, he paid $2700 over MSRP plus the fees and taxes which were all rolled into the loan. He didn't even notice that he financed $2700 more than the invoice.

I have pretty much given up on the Kia dealers and am ready to buy Mazda or Subaru. At least those dealers are fighting one another for the business and are willing to negotiate every line item. The Kia dealers are just smug that someone else will buy the Telluride even if it's overpriced. That will come to an end just like it did for Toyota and Honda dealers long ago.
 
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Location
Fairfax Station, VA, USA
Ourisman Kia Chantilly. $10k market upcharge for SXP
Just got off the phone with Ourisman Kia in Chantilly, VA (near the Dulles Airport outside Washington DC): https://www.ourismankia.com/ The Kia Telluride SXP (any color) was quoted at $59,971, including a market adjustment (she didn't specify how much), an "ownershield" package that included coverage of the interior for 5 yrs, unlimited miles, an appearance package (tinted windows); and then taxes, title and fees were on top of the $59K. Floored. I shouldn't have been, I didn't look at this thread for Ourisman, but this is apparently up their alley. The Sales rep was very kind and still took my email with a note that when prices come down to MSRP to contact me. I had a very thorough discussion with her about how despite my knowledge that dealers were marking up the Telluride, it was short sighted. She claimed Ourisman was family owned and into building relationships, to which I responded that this money grab of a markup (though it's technically demand driven) is the opposite of a family-owned, relationship-building business. I asked her to pass to the manager (we'll see if that happens, she said my sentiments were certainly not the first time she's heard it) that with all the research and excitement I had about the Telluride, the markup was NOT the way to build a customer relationship. My other cars I've had over a decade; I've certainly spent $10K+ over the years on maintenance and then repeat brand loyalty - but a dealer markup like that leaves a stain, and it tells me that the one-time "market adjustment" is their prime focus, not 10-15 years of maintenance income and repeat business. That bad taste is something I intend to be vocal about to other customers, and on forums like this. She acknowledged the reality and remained very polite, which is sad, because her dealership is staining her wonderful customer service. It's too bad, their location, size, and convenience was something I was looking forward to as a new customer. Now I doubt I'll ever consider or recommend them to anyone I know.
 
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Location
Los Angeles, CA, USA
Quick Kia, Braintree, MA: +$10k over MSRP for Telluride SX with Prestige & Tow Package. $58,110 No deposits accepted. First come, first served.
are they really not making more or is that just to scare you into buying?

also, Stevens Creek Kia in Northern California has $6k markup
 
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I have customers offer more money so they can own the Telluride. Supply very low only 5 Tellurides in the past 5 months. Demand very high ive got about 100 people just waiting for a Telluride. A good problem to have for the dealership. Not a good problem for the customer that wants one at MSRP. No dealer sells the Telluride at MSRP and if they did you got lucky. If you go 200 yards down the street there are 10 Palisades just waiting for a home!!!

Sent from my SM-F900U1 using Tapatalk
 

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