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No Tow - really Kia?

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1
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Location
1906 Sweetbriar Lane, Darien, IL
#1
I'm new to forum and realize it's not the best way to kick things off but I have a 2021 SX that I've loved the past two years - bought at the end of 2020. I purchased it to tow my new Airstream 16X Basecamp and it checked the boxes for towing capability(though barely) and I'm very new to towing anyway.

I've managed to log nearly 20K miles towing and recently had to have the suspension replaced in my Telluride - still under warranty and I also had to get new tires most recently.

While having the suspension issues I learned that my local Kia Service had never seen a Telluride pulling a camper - all of the technicians were interested in seeing my set-up. I've added a WD system to my trailer though Airstream claims it's not necessary with such a small rig.

Fast forward >>>> was excited to check out the new Prestige X-Pro and was thinking I may trade up given some of the new bells and whistles and I have nearly 45K on my two year old Kia.

I asked where the tow hitch is and thought they'd designed a new cover on the hitch area as a lot of other SUVs have figured out. I was told they'd have to add the hitch - What???? Isn't this supposed to be the top of the line and they claim it has larger tow capacity and engine cooling, etc. - all features aimed to lure people towing.

After further review I've quickly learned that there's some parts issues (translation: supply chain) and that the new models may not have tow hitches until March 2023????

I was also under the impression that when you add tow hitch after market it's not the same

Is anyone else as baffled and disappointed as myself? I reached out and notified sales that I wasn't interested until they've figured this all out and by that time I hope to possibly switch into a pick-up as that's probably what I should have done all along.
 
Messages
2
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0
Location
TN
#2
I couldn't agree with you more. I've told the local Kia rep I'm ready to order a Telluride once the Tow Package is available. No one around here seems to know anything about availability - very disappointing, if not downright pathetic. If they don't figure it out soon I may be looking for something different.
 
Messages
4
Likes
1
Location
43147
#3
I also bought a 23 X-Line, and made sure that on the invoice when I ordered it....there it was...the new tow mode. But little did I know that tow mode does not mean you have an actual tow package. I guess bad on me for not researching more closely, but to find out I can't even order one because they are not even available....yikes. So much for my plan to tow our kayaks in a nice trailer. Hope they become available soon.

By the way - am I the only one that assumed that a vehicle with a new fancy tow mode would be equipped to actually tow something without having to purchase a hitch??
 


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