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2023 EX Right Side Climate Control - Cold Air Only

Fort Worth, TX
Just purchase my Telluride within the past three weeks and took it on a road trip. Outside temps in 40-50 degrees, turned on the heat and wife noticed no matter what the passenger side temp was set at - it only blew cold air - it never warmed up! Rear passengers discovered same thing on the right hand side of the rear passenger compartment despite adjusting the rear temp controls to maximum. Has anyone else experienced? If you're a new Telluride owner and you don't routinely turn on the heat (we typically don't have to use the heat in Texas...) you might want to check out your own vehicle.

Very disappointed given it's a brand new vehicle! Have already made an appointment to have service look at it but am really upset that I have to even go there.